Terms & Conditions

Who We Are

These Terms & Conditions govern your access to and use of the Almost Natural website and services.

This website is operated by MIK INDUSTRIES LIMITED, a company registered in England and Wales under company number 15304261, trading as Almost Natural.

Almost Natural is an independent UK-based online retailer and reseller of health, fitness, nutrition, and supplement products. MIK INDUSTRIES LIMITED is not the manufacturer of the products sold through this website unless expressly stated.

Almost Natural is not owned, operated, controlled by, or officially affiliated with any third-party brands, manufacturers, or trademark owners whose products may be displayed or sold on this website, unless expressly stated otherwise.

References to brand names, product names, logos, or trademarks on this website relate solely to the genuine branded products that we offer for sale. All trademarks remain the property of their respective owners. When you access this website or place an order, your contract is with MIK INDUSTRIES LIMITED, trading as Almost Natural, not with any third-party brand or manufacturer.

Contact Information

Website: https://almostnatural.co.uk

Email: info@almostnatural.co.uk

Address: 3rd Floor, 86–90 Paul Street, London, England, United Kingdom, EC2A 4NE

1. Acceptance of These Terms

By accessing or using this website, you confirm that you:

Are at least 18 years old or have the consent of a parent or legal guardian;

Have read and understood these Terms & Conditions; and

Agree to be bound by them.

If you do not agree to these Terms, you should not use this website.

2. Use of the Website

Eligibility

You must be legally capable of entering into a binding contract under the laws applicable to you.

Acceptable Use

You agree not to:

Use the website unlawfully or fraudulently;

Upload malicious software, viruses, or harmful code;

Attempt to gain unauthorised access to systems or data;

Interfere with website functionality or security;

Infringe intellectual property rights;

Use the website in a manner that could damage our business or reputation.

Account Security

Where account registration is available, you are responsible for:

Maintaining the confidentiality of your login credentials;

Restricting access to your account;

All activities conducted through your account.

You must notify us immediately if you suspect unauthorised use of your account.

3. Intellectual Property

All website content, including but not limited to:

Text

Images

Product descriptions

Graphics

Logos

Videos

Software

Website design

is owned by or licensed to MIK INDUSTRIES LIMITED, Almost Natural, or its licensors and is protected by copyright, trademark, database, and other intellectual property laws.

You may not reproduce, distribute, modify, publish, display, create derivative works from, or commercially exploit any website content without prior written permission.

Nothing in these Terms grants any right to use any trademarks displayed on this website. Third-party brand names, logos, and trademarks remain the property of their respective owners and are used only to identify the products offered for sale.

4. Product Information and Pricing

We make reasonable efforts to ensure that product descriptions, images, availability information, nutritional information, ingredients, allergens, serving guidance, and pricing are accurate.

However:

Product packaging may differ from website images;

Product specifications, ingredients, labels, and nutritional information may change from time to time;

Product images may be for illustrative purposes only;

Errors may occasionally occur.

Customers should always read the product label, ingredients, allergens, warnings, and usage instructions before consuming or using any product.

If a pricing error or material product information error is discovered after an order has been placed, we reserve the right to cancel the order and provide a full refund.

All prices are displayed in GBP (£) and include VAT where applicable unless otherwise stated.

5. Orders and Payments

Order Placement

Placing an order constitutes an offer to purchase products from us.

Order Acceptance

An order is accepted only when we dispatch the goods and send you a dispatch confirmation.

We reserve the right to refuse or cancel orders for reasons including:

Product unavailability;

Pricing errors;

Payment issues;

Suspected fraud;

Suspected misuse of promotions or discounts;

Incorrect or incomplete delivery information;

Any other reasonable business or legal reason.

Payment

Payment must be received in full before products are dispatched.

We accept the payment methods displayed during checkout.

6. Delivery

Delivery information is governed by our Shipping Policy.

Any delivery times displayed on our website are estimates only and are not guaranteed.

We are not responsible for delays caused by circumstances beyond our reasonable control, including courier delays, severe weather, transport disruptions, stock delays, supplier delays, or public emergencies.

It is your responsibility to provide accurate delivery details. We are not responsible for failed or delayed delivery caused by incorrect or incomplete information provided at checkout.

7. Risk and Ownership

Ownership of products passes to you once full payment has been received and the products have been delivered.

Risk of loss or damage passes to you when the products are delivered to the delivery address provided in your order.

8. Returns and Refunds

Your rights regarding cancellations, returns, refunds, exchanges, and faulty goods are set out in our Returns & Refund Policy.

For hygiene, safety, and consumer protection reasons, some products may not be eligible for return once opened, used, damaged, or unsealed, unless they are faulty.

Nothing in these Terms excludes or limits your statutory rights under UK consumer protection legislation.

9. Health and Nutrition Disclaimer

Information provided on this website is for general information purposes only.

Our products are not intended to diagnose, treat, cure, or prevent any disease unless expressly stated and legally permitted.

Product information, nutritional advice, supplement guidance, fitness information, blog content, and related website content should not be considered medical advice.

You should consult a qualified healthcare professional before beginning any supplementation programme, particularly if you:

Have a medical condition;

Are taking medication;

Are pregnant or breastfeeding;

Have allergies, intolerances, or dietary restrictions;

Are under medical supervision;

Are purchasing products for a child or young person.

You are responsible for ensuring that any product you purchase is suitable for your personal circumstances, health status, dietary requirements, and intended use.

10. Limitation of Liability

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

Subject to the above, MIK INDUSTRIES LIMITED shall not be liable for:

Indirect or consequential losses;

Loss of profits;

Loss of business opportunities;

Loss of goodwill;

Loss of data;

Losses arising from misuse of products;

Losses arising from failure to follow product instructions, warnings, or recommended usage;

arising from use of the website or products purchased through it.

Where liability cannot be excluded but may be limited, our liability shall be limited to the amount paid for the relevant order.

11. Indemnity

You agree to indemnify and hold harmless MIK INDUSTRIES LIMITED, trading as Almost Natural, its directors, officers, employees, agents, and contractors against claims, losses, liabilities, damages, and costs arising from:

Your breach of these Terms;

Your misuse of the website;

Your violation of applicable laws or third-party rights;

Your misuse of products purchased from this website.

12. Third-Party Websites

Our website may contain links to third-party websites or services.

These links are provided for convenience only.

We do not control and are not responsible for:

Third-party content;

Third-party privacy practices;

Third-party terms and conditions;

Third-party products or services.

Your use of third-party websites is at your own risk.

13. Changes to These Terms

We may update these Terms & Conditions from time to time.

Any updated version will be published on this page and will take effect immediately unless otherwise stated.

Continued use of the website following publication of revised Terms constitutes acceptance of those changes.

Last Updated: 1 June 2026

14. Governing Law and Jurisdiction

These Terms & Conditions are governed by the laws of England and Wales.

Any dispute arising out of or in connection with these Terms shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.

15. Contact Us

If you have any questions regarding these Terms & Conditions, please contact:

MIK INDUSTRIES LIMITED

Trading as Almost Natural

Email: info@almostnatural.co.uk

Website: https://almostnatural.co.uk

Address: 3rd Floor, 86–90 Paul Street, London, England, United Kingdom, EC2A 4NE